Welcome to the Earl Arts Centre!
Here's some information to help you find your way around the venue:
The Earl Arts Centre is located at 10 Earl St, Launceston, right behind the Princess Theatre. Click here to see a map.
The Box Office is located in the Princess Theatre foyer on Brisbane Street.
Phone: 03 6331 005
Box Office: press 1 if tickets to the performance are being sold through our Box Office. Otherwise please contact the show's promoter or advertised number for ticket enquiries.
Administration: press 2 for venue hire, accounts and other admin enquiries.
While we do not have a designated car park, the City of Launceston Paterson Street East multi-storey car park is open Monday-Saturday 9am-midnight.
There are two 24/7 car parks in Earl Street, both with ticket machines that accept coins or card payment.
There are also limited spaces in Brisbane, George and York Streets and in Yorktown Square. Make sure you leave home early enough to find a parking spot nearby.
We have accessible seating for wheelchair users and carers in the Earl Arts Centre.
The front row of seats can be accessed without negotiating any steps. If you have concerns about using the steps up to the other seats please let us know at the Box Office when you purchase your ticket so we can organise a reserved seat at stage level for you. Please speak to the Front of House manager if you need any assistance on the day.
Walking frames may be used by patrons to help them to their seating, however they cannot be left in the walkway. Our ushers will store your walker and return it to you at the conclusion of the performance.
Theatre North at the Princess is also affiliated with the State Government’s Companion Card Program.
Picking up your tickets:
Pre-booked tickets can be collected from the Princess Theatre Box Office at any time leading up to the performance, or at the Earl Arts Centre up to one hour before the show.
If you need to collect tickets on the day of a show, please arrive at least 15 minutes before the show starts so you have plenty of time to collect your tickets and take your seats.
Locating your seat:
You must present your ticket to the usher at the door leading into the theatre.
Once you are inside the theatre and usher will show you to your seat.
If you have a General Admission ticket, you may choose where you would like to sit when you enter the theatre. If you have concerns about using the steps in the theatre, please let us know at the Box Office when you purchase your ticket so we can organise a reserved seat at stage level for you. Please speak to the Front of House manager if you need any assistance on the day.
Small Children and Babies:
For some shows, babies are admitted for free as long as they sit on your lap during the performance.
Each show has a "Babes in Arms" policy - please check the show information or ask at the Princess Theatre Box Office for details.
All Babes in Arms must still have a ticket to enter the theatre. This is a free ticket that is issued by the Box Office, so please make sure you collect your complimentary Babes in Arms ticket from the Front of House Manager before entering the theatre.
Prams and large objects:
For the safety and comfort of our patrons we do not permit prams, baby capsules, large bags or other bulky items inside the theatre.
We will happily store your items while you attend a performance but our storage space is very limited.
We appreciate your assistance by folding your pram or leaving your large items in your car or at home if possible.
Cameras, videos and phones:
Mobile phones must be switched off when you enter the theatre.
Switching your phone to silent mode is not permitted as incoming calls can interfere with sound equipment.
If you are expecting an urgent call please alert the Front of House Manager, who will be happy to make arrangements to monitor your phone for you while you enjoy the show.
No filming or photography is permitted in the theatre.
Drinks and snacks:
There are bar facilities at the Earl Arts Centre for selected shows (cash only).
Please enjoy your drinks inside - alcoholic drinks cannot be consumed outside the building. Hot food and beverages are not permitted inside the theatre.
Please arrive early to ensure you don’t miss a minute of the show.
Patrons arriving late to any performance cannot be admitted until a suitable break occurs in the show. The Front of House Manager will determine the suitable time of entry for latecomers.
Smoking is prohibited anywhere in the building and within 3m of doorways.
The Earl Arts Centre is fitted with a hearing induction loop. Please ask the Front of House Manager if you would like to take advantage of this service.
Ladies and Gents toilets are located in the foyer.
A toilet with easy access for wheelchair users is also located in the foyer.
There are a number of restaurants and hotels within easy walking distance of the Earl Arts Centre.
There are 3 ATMs within one block of the theatre.
A taxi rank operates around the corner from the Princess Theatre in George St.