About the Princess Theatre

Welcome to the Princess Theatre!

 

Here's some information to help you find your way around the venue:

 

Address:

The Princess Theatre is located at 57 Brisbane St, Launceston. Click here to see a map.

 

Phone:

Box Office: 03 6323 3666.  Call this number to book tickets or for any enquiries related to your booking.

Administration: 03 6323 3270.  Call this number for venue hire, accounts or any other general enquires.

 

Parking:

While we do not have a designated car park, there is plenty of street parking and a multistorey car park just around the corner in Paterson St.

 

Access:

We have accessible seating for wheelchair users and carers in the stalls. A lift operates between street level and the lower level of the theatre (providing access to the stalls).

 

Picking up your tickets:

Pre-booked tickets can be collected from the box office at any time leading up to the performance, or on the day of as you arrive for the show. 

If you need to collect tickets on the day of a show, please arrive at least 15 minutes before the show starts so you have plenty of time to collect your tickets and take your seats.

The box office is open from 9am - 5pm Monday to Friday and 10am - 1pm on Saturdays.  

The administration offices are open 9am - 5pm Monday to Friday.

 

Locating your seat:

You must present your ticket to the usher at the door leading into the theatre.  

Seats in the CIRCLE are located upstairs. Seats in the STALLS are located downstairs. 

Once you are inside the theatre and usher will show you to your seat.  

If you have a General Admission ticket, you may choose where you would like to sit when you enter the theatre.

 

Small Children and Babies:

For some shows, babies are admitted for free as long as they sit on your lap during the performance.  

Each show has a "Babes in Arms" policy - please check the show information or ask at the Box Office for details. 

All Babes in Arms must still have a ticket to enter the theatre. This is a free ticket that is issued by the Box Office, 

so please make sure you collect your complimentary Babes in Arms ticket before entering the theatre.  

Please ask if you would like a cushion for a small child who is sitting on their own seat.

 

Cameras, videos and phones:

Mobile phones must be switched off when you enter the theatre. 

Switching your phone to silent mode is not permitted as incoming calls can interfere with sound equipment.  

If you are expecting an urgent call please alert the Front of House Manager, who will be happy to make arrangements to monitor your phone for you while you enjoy the show.

No filming or photography is permitted in the theatre.

 

Drinks and snacks:

There are both kiosk and bar facilities at the Princess Theatre (cash only). 

The bar is located in the upstairs foyer. It is open one hour before the show starts, so you can arrive early, enjoy a drink and mingle with friends before the show.

We also offer a pre-order service for interval drinks.  Collect a pre-order form from our bar, box office or from Front of House staff, fill out your order and pay for your drinks before the show. At interval, your drinks will be waiting for collection in a designated area of the upstairs foyer. No need to queue at the bar!

You may take alcoholic drinks, purchased from our bar, inside the theatre, but we do not allow glass inside. Cans of Boags Draught can be taken inside and you can purchase plastic flute, wineglass or beer tumbler if you would like to enjoy a wine or premium beer during the show.

Our kiosk Princess Coffee & Food now sells freshly brewed coffee. The kiosk is open up to an hour before performances. Please enjoy your coffee in the foyer as we cannot allow hot drinks inside the theatre.

 

Smoking:

Smoking is prohibited anywhere in the building and within 3m of doorways.

 

Audio:

The Princess Theatre is fitted with a hearing induction loop. Please ask our Front of House Manager for assistance if you would like to take advantage of this service.

 

Toilets:

Ladies and Gents toilets are located in the upper and lower foyers.

A toilet with easy access for wheelchair users is located in the lower foyer near the box office.

Baby changing facilities are located in the access toilet and also in the upstairs ladies toilets.

 

Local facilities:

There are a number of restaurants and hotels within walking distance of the theatre.

There are 3 ATMs within one block of the theatre.

A taxi rank operates just around the corner from the theatre in George St.