We believe that everyone should be able to experience shows and events in a safe, accessible and enjoyable environment.
If you have any questions or need assistance before your event, please call 6331 0052, email boxoffice@theatrenorth.com.au, or visit the Box Office at 47 Tamar St, Launceston.
On the day, our Front-of-House team will be happy to assist you.
ACCESSIBLE PARKING LOCATIONS
Accessible Parking Bays are located on Cimitiere Street and adjacent to the Eastern Foyer.
ACCESS - ALBERT HALL
Step free access to the Albert Hall is available via the Eastern Foyer entrance from City Park. A ramp provides access from City Park to the entrance.
Eastern Foyer
Access to the Eastern Foyer is via City Park. There are 11 steps and a ramp leading to the entrance.
George Bass Foyer
Access to the George Bass Foyer is via the Eastern Foyer.
Mezzanine Foyer
Access to the Mezzanine Foyer is via the stairs (22 steps) or the lift from the Eastern Foyer.
The Great Hall
Access to the Great Hall is via the Eastern Foyer and, for some events, the George Bass Foyer. All public entrances are at ground floor level.
The Great Hall Stage
Access to the Great Hall Stage is via the stairs (8 steps) in the Great Hall or the lift from the Eastern Foyer.
Tamar Valley Room
Access to the Tamar Valley Room is via the stairs (22 steps) or the lift from the Eastern Foyer.
John Duncan Room
Access to the John Duncan Room is available by stairs (25 steps) via the George Bass Foyer.
Alternatively, access is available via the stairs (22 steps) or the lift from the Eastern Foyer, and along the Balcony in the Great Hall. This alternate access is not available during performances or events.
ADDITIONAL ACCESS REQUIREMENTS
We recognise that every patron's access needs are different. If you would benefit from seating in a particular location, easy access to a foyer space, or other adjustments to support your visit, please let us know when booking your tickets. We'll do our best to accommodate your needs.
COMPANION CARDS
Theatre North is affiliated with the State Government’s Companion Card Program.
If you hold a valid Companion Card, please provide your card details when booking your tickets.
ACCESSIBLE TOILETS & PARENTING FACILITIES
The Eastern Foyer includes one accessible toilet with baby change facilities and two ambulant accessible toilets.
The Mezzanine Foyer includes one accessible toilet with baby change facilities.
ASSISTED LISTENING
The Great Hall and Tamar Valley Room are fitted with hearing induction loops.
Hearing loops are available for performances that use amplified sound or microphones. As not all performances are amplified, please contact the Box Office if you would like to confirm whether this service will be available for a particular event.
ASSISTANCE ANIMALS
Accredited assistance animals are welcome throughout the Albert Hall.
If you are attending with an assistance animal, please contact the Box Office before your visit so we can ensure suitable seating is available.
WALKING FRAMES
Walking frames and other mobility aids are welcome. For safety reasons, they cannot remain in aisles or walkways during a performance.
Our Front of House team will store your mobility aid nearby and return it to you as soon as the performance concludes.
OTHER INITIATIVES
We are continually working to improve accessibility across our venues. Initiatives currently in development include tactile tours, social stories, relaxed performances, captioned and audio-described performances. We look forward to sharing these as they become available.